IT Support Technician level 3 - Urgent
I'm looking for a remote agent(s) to support my local IT service business. You must be completely comfortable with how technology works. Ie not just "if I do this, that happens" but " If I do this, then this happens because of these reasons. I hope this is clear. Basically you will be part of a team of remote support technicians, small to start with, who will be involved in servicing my local client base via our onsite consultants. Initially this will be a part time role where you may get only one to two calls a day via a web based chat for the first week or two then growing to regular work around three to four hours a day, its up to you. Use your time zone v Australia to fit this work in around your full time work in your local country. You must have a high speed internet connection to enable you to do remote control at times. You need to give a time range in your time zone and the Australian time zone that you would be available. The pay will be by the hour So the fixed price is for an hours service when I call you up for the first hour and then 1/2 every 30 minutes after that, so if a job takes ten minutes to fix you will get an hours pay. This is all about absolutely same day service to the client. I am looking for different skill sets in each candidate to call on them as needed for the particular problem at the clients site. We get mainly basic problems around IT from OS to networking, from backup applications to office applications from excel to oracle, from perl to vxml, from prince2 to PMBOK, etc. This is what I would like you to do if you have a excellent skill set in a particular area and you can keep your hourly rate under $11 an hour then apply for the position listing your skills or pointing to where they are listed and explain how you would like to communicate when we are on a customer site and I will be in touch very soon. We are a police checked organisation meaning we check for criminal records and drug use of all our onsite staff before we employ them and expect the same from our remote staff. We operate a carbon neutral business by buying carbon credits. We support giving to charity and are accepting of any religious beliefs Keywords: Server Administration
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