Seeking Customer Service Reps Company Overview 1st Class Resources is an Executive Search firm that specializes in connecting Healthcare Professionals and career opportunities. Our participation in a national network of healthcare placement firms, with access to cutting edge technology and support, is a powerful resource that helps ensure our candidates and clients gain a competitive advantage. In today's complex environment, identifying and retaining top notch talent is a full-time job and that’s why savvy employers recognize the benefit of utilizing 1st Class Resources in their quest to find the best. At 1st Class Resources we use an innovative agent approach, where our firm caters to the employee and matches talented individuals with positions that fit their personal abilities and goals. Our main focus is to provide 1st class service to our clients and link high quality candidates with their ideal career opportunities. In achieving this goal, we create a client/candidate match that will provide a long lasting relationship. 1st Class Resources Agents work hand in hand with you to define your interests, priorities and market you directly to employers that meet your requirements. The best part of this process is that it is NO COST OUR CLIENTS! 1st Class resources can support your needs for healthcare professionals looking for the right opportunity. Position Career-minded Healthcare Customer Service Representatives/CSR’s needed to make outbound calls, to potential placement clients. Customer Service Representatives will be expected to be or become familiar with the medical terminology. Successful CSR’s will be fast learners, able to work well independently who are comfortable being empowered to solve problems and educate potential clients on the benefits of working with 1st class resources. CSR’s with patience and compassion will be the most successful in this role. JOB REQUIREMENTS A minimum of 1 year recent experience in a Customer Service Representative or CSR capacity within a high volume call center environment. Personality traits of patience, empathy and compassion are needed for this role. Knowledge of Medical terminology preferred. Availability to attend training. Have access to telephone, and/or Skype and headset (cost of phone service will be paid by employer) About 1st Class resources 1st Class resources has assisted career-minded healthcare professionals like you to identify and select from the best career opportunities with leading hospitals, physician groups, healthcare systems, and managed care organizations nationwide. 1st Class resources is a Career Placement Partner! We are NOT a "temporary" agency. We work with long term career opportunities with top healthcare employers that are growing FAST! Great opportunities available around the country. There is never a fee to applicants. 1st class resources is an equal opportunity employer. Keywords: Customer Service & Support, Customer, Service, Salesforce