Overview The responsibility of the Community Manager is to manage online social interactions with a goal of increasing awareness and customer interaction with the company?s brands. Duties The duties of the Community Manager include the following: ? Forums: read and be active in our forums daily to monitor member concerns, create suggestions and encourage dialogue ? Social Media: contribute content to our Facebook, Twitter and Google+ accounts. Material can be selected from the forums (ex: ?Here?s a great question/post from our forums?) and from other sites (ex: relevant 3rd party blog posts, retweets, videos) ? Newsletter: Compile and send the weekly newsletter. The newsletter should be prepared on a Thursday PM for scheduled Friday AM delivery ? Webinars: Organize monthly webinars. Speakers can be sourced from a variety of connections, including floral and non-floral (i.e. business / marketing) experts. ? Blogging (optional): We may ask you to write 1-2 blog posts per week. Duties may be expanded based on suggestions by the Community Manager or supervisor. Skills The following skills will be beneficial in performing well in this position. ? vBulletin experience: Familiar with using vBulletin-powered forums. We have an admin team, but as a Community Manager you should be familiar with using the software from a member's perspective. ? Engaging personality: Must be able to communicate well online and know what content and comments will be most likely to encourage interaction. ? Social Media Experience: Familiar with not just the technology but the acceptable conduct and language of each social media property. Experience using tools like HootSuite and email marketing software is a strong asset. ? Impeccable English: You will be an online face of our company, we cannot have critical blunders in spelling and conduct. ? Email Marketing: You may end up using our email broadcasting software. Familiarity with platforms like iContact / Mail Chimp / Constant Contact would be helpful. ? Floral Industry Experience: A history in the floral industry will provide some credibility with the target audience. ? Organized: The Community Manager should be able to curate content and manage schedules for webinars and social posting. ? Creative: As you become familiar with this position we will ask you to submit your own ideas for webinar and blogging content. Please read through the description carefully before posting an application. Stock or off-topic applications will be declined with haste. Desired Skills: Email Marketing, Social Media Marketing, Google+ Keywords: Email Marketing, Media, Email, Marketing, Google, Social