Part-Time Passport Applications Officers
2 x positions vacant 6 month temp assignment Great hourly rate of $22.31 per hour + super For over 40 years McArthur has provided multi-specialist recruitment services that deliver exceptional career outcomes for candidates and outstanding business results for clients, with a strong focus on Best People Fit. Our client, a service-based organisation specialising in passport processing located in the heart of the Perth CBD currently requires two Part-time Applications Officers to join their team in a temporary capacity. Your main duty will be to process passport documentation and undertake various other administrative and data entry duties around this. You will be based back of house with some duties involving phoning customers also. Your day to day activities will be as follows: • Deliver optimum customer satisfaction at all times to both internal and external clients • Receive passports in a sealed satchel sent by Consulate via Messenger Post • Perform manual count and matching of passports against manifest accompanying the consignment • Scan and upload passport barcodes to the in-house system • Upload data file into the Express Post eParcel System using Consignment Import • Print Express Post eParcel Consignment Labels and match with passports • Prepare consignment for dispatch by Australia Post • Keep accurate records of the number of passports received from the consular personnel • Daily operation reports sent to the reporting manager prior to departure • Assist with other administrative tasks set by the reporting manager One of the positions vacant will require the hours 1:30 – 5:30 pm to be worked 2 days a week which will be Mondays and Tuesdays and the other position vacant will require the same hours worked but for 3 days a week, Wednesdays, Thursdays & Fridays. Ideally candidates with at least 1-2 years of working experience in customer service and/ or administration related industries will be highly desired. No formal qualifications will be required however a strong work ethic is a must along with the following essential skills: • Excellent verbal and written skills and sound interpersonal skills • Ability to perform a range of routine administration functions • Competent word processing, database, spread sheet skills and ability to learn a variety of relevant softwares • A strong customer focus with demonstrated customer service skills including face to face interaction with clients and over the phone. • Ability to work autonomously & collaboratively We are seeking only quality applicants who have shown a commitment to getting the job done and being task orientated. We are looking for honest and integral employees who are reliable with a strong sense of responsibility and who take pride in their personal presentation. Training for these positions will start week commencing Monday 13th February, if you are interested in applying, you must be available from this date forwards. If interested apply now by following the steps below. Please supply us with a current head shot of yourself as we are conducting this recruitment process from interstate. Confidential discussions can be made to Marilyn Walewicz, based in the McArthur Adelaide office, contact number is (08) 8100 7000.
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