The Creative Services Account Manager in Hartford, Connecticut will have the following objectives: Own the internal client relationship Build long-term relationships with internal clients Sell clients on team's services and creative ideas Function as the primary liaison between the client and the creative team Advise on strategy and tactics Ensure the client's expectations are met on key projects regarding vision, quality, schedule and budget Does NOT create copy or design materials Responsibilities: Present campaign/project strategies and ideas to clients Contact each client regularly to assess client needs, discuss current and upcoming projects Review and present concepts/layouts/copy to clients for approval Negotiate the project details between the client and the creative team Provide the traffic manager with all needed information to initiate a job Lead meetings with members of creative and traffic teams to discuss current and future projects Lead meetings with clients to discuss current, future projects and post project 'lessons learned' meetings Oversee production of major components for clients' major campaigns Obtain all necessary sign-offs Advise on marketing and creative strategy (may include work on audience, messaging, competitive intelligence, channel marketing, and media selection) Check status of each job the client has in the creative department to verify the clients' strategic objectives and goals are incorporated into the creative Advise on client vision Represent the client's vision within the creative team Advise client on appropriate quality standards (particularly in light of budget and schedule) Check status of each job the client has in the creative department to verify it offers the requisite quality Review project cost estimates with clients Manage schedules, budgets, assets, and overall project organization to ensure the team is delivering on its promises The successful candidate will have a creative agency background and will be able to advise business clients on marketing strategies/channels to achieve their marketing goals. Required Skills: Communication/Interpersonal Organizational Technical Customer Service Insurance Industry experience