I have a company that promotes a range of high quality nutrititional cleansing & weight loss products. I am looking for a reliable assistant who can help to: - Follow-up with existing customers by phone to provide support/answer questions - Respond to email queries on a daily basis (Mon-Fri) Phone Calls All customers are given a welcome call after purchasing to check they understand how to use the products and what to do with them and we offer to provide support/guidance during their cleanse/detox if they want it. They usually receive a welcome call and a follow-up call part way through their cleanse to check on progress. Some customers may want additional support. There is also the option for customers to refer others / become a distributor for the products. You will be paid a bonus if any customer you are working with decides to do this. Emails: Answer customer enquiries and questions from existing customers via email Mon-Fri You must be: - Confident and happy to talk on the phone - Prepared to use the product yourself - Have an interest in cleansing, natural health or nutrition and be willing to learn about the products (experience isnt required) - Confident using the computer, internet and Microsoft Outlook - Access to a phone in a quiet area - Have fast internet access You must also be: - Based in the US or Canada (or possibly Australia) - Available to start now or very soon - Interested in long-term ongoing work - Available on a flexible basis as some calls need to be made at different times of the day to suit various US/CA time zones You will be provided with your own company email address, a toll free number which people can use to leave messages for you on and credits to make phone calls. We can work together to create a flexible solution for the right person and there are generous bonuses available for reliable people. I look forward to hearing from you if you are suitable for this position. Desired Skills: Customer Service, Email Handling, Telephone Handling Keywords: Customer Service, Customer, Service, Telephone, Email, Handling