<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> 6 month contract dowtown Toronto Client support person for Support Centre (Call Centre) - This is a BUSINESS support position (not technical) - Looking for people that have done customer relations or customer support roles - Should have really strong communication skills, able to be friendly and empathetic to client, able to quickly build trust - Need to have people that are ok with working in a call centre environment – ie at their desk for most of their shift on stand-by for phone and email requests. - Most requests will be passed along to SME’s for each project through a ticketing system - Familiarity with call centre phone systems and ticketing systems is a definite asset - Ability to work in a very dynamic environment is a must Please email a word copy of your resume to Mr Kim Lee kiml@procom.ca 647-288-4676 Please no phone calls. only qualified people will be contacted