We're an investment compay working on Online Stock Trading, Protfolio Management and Asset Management. We would like to implement a CRM solution to manage relationships with our customers. We have difference systems that we need to integrate with such as Portfolio Management System, Online Stock Trading System and IVR. I've collecting some requirements from Trading and Asset Management Departments and attached them to this job. All I need is a detailed Software Requirements Specifications for this project to share with software vendor for selecting a solution. Desired Skills: CRM, System Analysis Keywords: Project Management, Analysis, System, CRM