Senior Consultant for HP Asset Manager
Je functie: Our organisation Within the Infrastructure & Operations department (I&O), the Service Management Tooling unit is providing the toolset to help our organisation providing a viable, flexible, secured & technically competitive infrastructure. We are building, maintaining & operating tools for - IT Service Management: HP Service Center 6.2 (ITSM ¿ service desk ¿ incident ¿ change management) - Configuration & Asset Management: HP Asset Manager 5.2 (Configuration Management Database), Nlyte (Data Center Management) - Operational Quality: HP Quality Center, HP Quick Test Pro - Privileged Identity Management: Cyber Ark Interested in joining us ? We are looking for a Senior Consultant for HP Asset Manager. He/she will, within the frameworks of standards: - Analyze Configuration & Asset management user requirements, design a solution, customize, test and implement it in HP Asset Manager 5.2 - Support maintenance requests & projects in the area of Configuration & Asset Management - Provide 3rd line support for all HP Asset Manager/Connect IT related issues.Je profiel: Required level and content of education (mandatory) - Expert knowledge of HP Asset Manager (a.o. building wizards, scripts, workflows) - Good knowledge of HP Connect-It, including building scenarios - Database knowledge (Oracle): able to design databases, create PL/SQL procedures,¿ - Be able to write comprehensive technical & user documentation (English) Preferably - Knowledge of Business Objects Reporting - Knowledge of UCMDB/DDM - ITIL framework knowledge Business experience required - At least 3 years experience in customizing HP Asset Center/Manager. Mandatory: - Analytical thinking - Customer focused - Willing and able to learn new techniques and procedures - Cooperation-oriented: be able to work together with a small but very experienced team. Language requirement English (Required) Dutch &/or French
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