CCNP Network Analyst Location: Charlotte 6 Months Contract **Data Network Support** monitors, manages, and maintains the enterprise data network. This position is for a data network support analyst with strong analytical and problem solving skills. The successful candidate will work in a dedicated group that focuses on data network service restoration and analysis of application problems within the enterprise. Responsibilities: • Monitoring various tools (BMC Event Manager, HP NNMi) for network alarms. • Timely resolution to trouble tickets submitted to Data Network Support from Enterprise Help Desk and various support groups within the enterprise. • Using network protocol analyzers to resolve application problems. • Configure, install and maintain Cisco LAN/WAN switches and routers. • Configure, install and maintain Cisco Wireless LAN access points. • Requires on-call (24/7) support approximately every 6 weeks. Required: CCNP • Two-year associates degree in Computer Science, Networking or similar technology. • Experience working in an operational environment with emphasis on data network problem isolation and resolution. • Hands-on experience with Cisco enterprise networking products. • Two years experience working with Checkpoint firewalls. • Experience troubleshooting WAN technologies such as T1, DS3 and SONET technologies. • Understanding of TCP/IP and IP subnetting. • Strong team player with the ability to manage multiple tasks and assignments. • Strong written and oral communications. Desired: • Four year degree in Computer Science or Engineering. • Experience installing and troubleshooting 802.11 wireless networks. • Experience with network protocol analyzers. • Proven experience in an operational environment in a large data center. • Proven ability to speak and write about complex technical topics to a less technical audience. • High level understanding of business functions and ability to discern impact of requests/problems on the ongoing operations of the business.