POSITION SUMMARY: Will be responsible for installation and configuration of systems management tools (BMC Bladelogic, BMC Patrol/BPPM, Proactive Net, BCOE, McAfee ePO/VirusScan, HP SIM, etc.) on servers (primarily Windows and Linux). Tasks include installation and upgrade of agent components and configuration of monitoring rules, collection jobs, etc. Must be able to follow quality processes including change management. RESPONSIBLITIES: Maintains smooth operation of multi-user computer systems, including networks. Duties may include setting up user accounts, maintaining library of system documentation and installing system-wide software and allocation of mass storage space. Activities may include administration of personal computers, client servers, electronic mail, on-line and internet resources, local area networks and wide area networks, and standard application software products. Interacts with users and analyzes vendor products. May recommend purchase of hardware and software, and coordinates installation with vendors and/or technicians. Trains internal users. Develops and monitors policies and standards of allocation and use of office automation equipment and resources. REQUIREMENTS: Bachelor’s degree in Computer Science, Engineering, or related discipline. At least three years of experience in systems support and working knowledge of specific technology to be administered. Familiarity with multi-platform environments. Understanding of security systems.