customer support for my online retail business - Admin Assistant Customer Service Helpdesk Telephone Handling
We run an eCommerce business and we sell garden furniture I need someone who is - proactive -Speaks/Writes good English -Good people skills -Should know how to handle different types of customers This position is to cover for a month and if everything goes well, I may hire permanently. Job Description: Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - Excellent verbal and written communication skills in English, including proper spelling and grammar - Knowledge of Microsoft Word and Excel as well as of the Internet - Excellent organizational skills and the ability to manage multiple priorities - A complete Elance profile - References or an established reputation on Elance preferred Desired Skills: Admin Assistant Customer Service Helpdesk Telephone Handling Keywords: Customer Service
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