Our client, located in Boston, Massachusetts, is seeking a Senior Business Analyst. The ideal BA candidate will meet with business customers, gather business requirements, develop business documentation, and assist in implementation of revised or new standard operating procedures for Resident Engineers in our Highway Division that are in the field. The candidate will provide process and requirements that are complete, concise and clear ensuring the needs of the business are understood so that requirements may be communicated clearly to other IT personnel. The approach must be a combination of analysis, project management, communication and documentation skills and experience with a variety of software development lifecycles and tools The Business Analyst will interact with business representatives to gain an understanding of the business environment and gather requirements, act as a liaison between customer and technical solutions/support groups to identify business process and product requirements, research, identify, and design solutions to business problems. The candidate will analyze business and user needs, and document specifications to meet those needs, conduct user testing of processes understanding the data input to a process step, the process decisions that are made, and the data output to a process step. This must be tested and documented to ensure proper functionality prior to implementation, as well as consider the business implications of the application of technology to the current business environment. The candidate will work as part of the Business Analyst team to develop and refine internal BA processes and standards for the group. The candidate will work with the business to refine and re-engineer business processes where needed. As a senior level Business Analyst, this person will be asked to perform some mentoring for other Business Analysts on the team. Qualifications: Procedural or management analysis; OR, eight years experience working in procedural management analysis; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Certification in Six Sigma principals is highly desirable Active member or certification in IIBA is desirable Certified Business Analysis Professional (CBAP) a high benefit Analyzes business processes/functions Gathers detailed business requirements Accurately documents business requirements/functions Demonstrates very strong communication skills (written and verbal) Demonstrates strong interpersonal and teamwork skills Interacts well with business users/technical team/project managers/senior management/vendors Acts as a liaison between developer and business user Demonstrates ability to resolve problems Is very detail oriented Has extensive experience working under a structured SDLC Has experience with Use Case design/analysis/specifications Demonstrates knowledge of UML Modeling Develops and executes system test plans Demonstrates the ability to effectively multitask Has a history of successful customer relationship and satisfaction experience