Project Management Specialist
CompuCom is the leading IT outsourcing companyseeking qualified technical resources to work for the world's top corporationsand high-visibility brands. Contact us today to find out why CompuCom is the employer of choice for contractors! The Project Manager in this contract position provides end user and field technician scheduling coordination in support of a Windows 7 migration project. We need someone who is really strong with being able to communicate to end users over the phone (30+ user calls a day) to verify their contact/location information, deployment schedule times, etc. S/He will need to follow basic scripted procedures for each user call and for handling exception requests and escalating to the client. This candidate must be able to handle high volume call transactions and be efficient and disciplined enough to get the info they need and move to the next scheduling call. OVERVIEW: Coordinate and schedule field teams and resources Contact users to validate scheduled deployment times and details Update CDM data with user deployment schedules and details Prepare and maintain progress reports and schedules Must have very strong verbal and written communications skills Must have basic knowledge of creating spreadsheets in Microsoft Excel to manage schedules and produce reports *CompuCom supports Employment Equity and Diversity*
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