This position will: - Be responsible for tracking software revisions - Track and implement network wide system upgrades and updates - Turn-up new hardware/software - Provision new circuits (T1, DS3, OC3, OC12, GigE) - Work closely with customers to assist in turn-up of service or repairs - Need to be able to troubleshoot over the phone - Provide directions to field technicians - Be responsible for completing network upgrades during off hours Qualifications: - Minimum 2+ years experience in data environment - Must be able to work in a team environment - Must have an extensive background in the use of Lucent Naviscore management system - Must have extensive experience in the planning and the implementation of VP/VC schemes - Applicant must have extensive knowledge of and practical experience in the use of ATM, Frame Relay, DSL technologies, and their related network designs - Applicant should have experience in the provisioning and support of Voice related services such as Voice Mail, Operator Services, and directory assistance over an ATM network - Written, oral and presentation skills are critical to the position. This position interacts with regional engineers, shared services and local field personnel on a daily basis. - Must be able to handle multiple tasks at one time - Scripting/Programming skills are a plus - Should have experience in provisioning and troubleshooting the following equipment types: Lucent PSAX (1000, 1250, 2300, 4500) Lucent CBX 500, GX550 DSLAM equipment (Adtran, Alcatel, Calix, Litespan, Catena) Recommended Certifications: - Lucent Certified Technical Expert (LCTE) - ATM Associate - Lucent Certified Technical Expert (LCTE) - Frame Relay Associate NO THIRD PARTY CANDIDATES ACCEPTED ABOUT TEKMARK GLOBAL SOLUTIONS, LLC Tekmark Global Solutions, LLC (www.tekmarkinc.com) provides information technology, telecom services, and business solutions to abroad range of Fortune 100 and Fortune 500 companies worldwide. Tekmark's client list is comprised of top companies in the telecommunications, financial services, technology, insurance, health care, pharmaceutical, and logistics industries, as well as state and city government. Tekmark's expertise lies in developing and integrating information systems, operating and improving technology and business processes, and helping clients evolve to the next generation of technologies. As one of the largest privately held technology and telecom solutions providers, Tekmark delivers innovative, cost-effective, results-driven solutions to help clients excel in their market place.