Laptop / PC Refresh Deployment Technician / LAPTOP IMAGING ENGINEER
Laptop / PC Refresh Deployment Technician / LAPTOP IMAGING ENGINEER NTELICOR is excited to inform you of 1 new IMMEDIATE opening for a "Laptop refresh Deployment Technician (Laptop imaging engineer)" needed in Charleston, WV (1 year) Description: Position: Windows Laptop / PC Refresh Deployment Technician Job Description: HP laptops receiving, loading, imaging, configuring, etc. and shipping out to customer users. Responsibilities: · Document tasks and adhere to assigned schedule Desktop and laptop upgrades, replacement, and troubleshooting hardware and software systems on Windows based operating systems. · Maintain an open line of communication with both management and customers · Perform a variety of pre-deployment, deployment, and post-deployment tasks of a technical nature including: asset verification, hardware upgrading/ assembly and installation, testing and operational checks, and interconnection of computer hardware systems and peripheral equipment. · Documents processes and procedures to accomplish task objectives including backup/restore of user’s data, initiating user’s network and wireless connections, migrating user’s e-mail, application and OS settings. · Installs and configures standard software loads/images. Post image configuration. The ideal candidate must have extensive Windows XP / Windows 7 troubleshooting experience. Office 2007/2010 problem solving experience is a must. Outlook configuration skills are also required. Leadership skills are a plus. Clear oral and written communication skills are necessary. Key Skill sets: Experience with Windows 7 requested. Experience with Windows deployments a MAJOR plus A+ certification a Major plus Basic Windows and hardware skills. Pack, unpack equipment. Dispose of packing materials. Follow detailed instructions for imaging and support End user integration - must be comfortable in a direct support role Must have experience with Microsoft Outlook setup and usage. Experience with Dell / Lenovo Desktop and laptops a plus Excellent verbal and written communication skills. The most important skill will be one’s ability of fostering teamwork in the workplace. It is the increased likelihood of a project’s success since teamwork combines the strengths of all members of the team. These strengths will form a combined advantage that can help the team address any complicated task at hand.
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