Role: Business Analyst Expected Experience 7 years Requirement Details: Primary Skill: Be the “go to” person/consultant for department’s applications and data. Work closely with the Development and Testing Teams on complex system changes, functions, and tables. Identify opportunities to improve or gain efficiencies within our system applications and/or are impacted by our applications. Resolve complex, non-routine problems and issues where no precedent has been established or exists. Identify trends/patterns; facilitate and/or conduct root cause analysis; recommend solution alternatives. Ability to identify priority issues and determine which issues can be handled within the authority of an Analyst and being able to discern those issues requiring direction from a higher authority. Analyze complex processes, interfaces and sub-system problems for modification. Participate in new process def­inition efforts, as requested. Document existing and new business processes and workflows with a high level of complexity. Data Mapping of complex tables, files and records resulting from the corporate initiatives that involve system integrations, business acquisitions, and assumptions. Work closely with both internal and external customers, vendors and other areas in Assurant in the development of Requirements. Interpret high-level business, compliance and financial needs/requests for complex projects, with little or no background information or foundation. Write business requirements for complex projects, including the definition, scope, objectives, and defining the approach. Ensure IT understanding of requested modifications of complex projects, and the accuracy of their technical specification documents. Define and document detailed, functional business requirements, including system scope and objectives for complex projects. Determine testing requirements for complex projects involving cross-functional areas and sub-systems. Design and draft test plans for complex, large-scale projects. Manage development and execution of test plans as well as participate in testing throughout the project life cycle. Demonstrate detailed knowledge of project management principles established and approved by our Company. Handle multiple projects, concurrently. Develop plans for project tasks, including scheduling and coordinating activities of other team members to produce deliverables. Monitors progress of implementation schedules and redirects efforts when project goals are not being met. Coordinate production implementation efforts with User community and IT. Communicate implementation timelines and tasks. Develop the User Documentation and Training material. Provide client support to higher profile clients as assigned. Create atmosphere conducive to success. Additional Requirements Bachelor’s degree in Business Administration or related field preferred, or equivalent work experience. 7 plus years business analysts experience. Ability to work in a fast paced environment with changing priorities. Excellent oral and written communication skills to effectively perform analytical and system support duties. Ability to process complex time sensitive data and information from multiple sources, make decisions and communicate actions. Excellent organizational and planning skills. Ability to prioritize and work independently or as part of a project team to complete multiple tasks, concurrently. Ability to manage multiple projects, concurrently. Certification in one of the following: Green or Black Belt, Business Analyst, and Project Management is a plus. Data Modeling skills. Requires knowledge of a variety of applications including Microsoft .Net, SQL Server Microsoft suite including Project and Visio. Hands on knowledge of SQL Query and Reporting tools. Role Profile: The Business System Analyst IV is responsible for providing expert system support for complex system development/enhancements/problems/issues and handling projects that are complex in nature or projects supporting corporate initiatives and impacting other areas (interfaces/sub-systems). The Analyst’s primary role is to support the department’s systems and their interfaces, and the staff by recommending and implementing system enhancements that promote efficiency, compliance, and growth. Comments during the conference call – 6/4 Tech and business fits together Translate tech details to business users. Tech and business needs Worked in Android, Apple platform (native Apps, embedded services, geo positioning, mobile specific) Travel – possible Extensive of current web access and how clients interacts with them. (Self Help, diagnostics) Interview Process: Phone, in-person and/or panel interview. Spanish knowledge will be an added advantage