The Change Coordinator will be familiar with Enterprise Change Management policies and procedures and understand the standard practice of change record review and approvals, be able to interpret the policy and apply it to our client's changes and ensure that audit control is performed on all change records that require it. Functions Include: Participate in post implementation reviews and audits on selected change records Work with internal clients / colleagues to understand and document requirements for Change and Release Management Provide monthly feedback on process compliance and process improvements in partnership with Service Delivery Teams Roles and Responsibilities: Track and monitor change requests ensuring all audit requirements are met Ensure that each change request has appropriate supporting documentation for assigned releases according to internal service levels Take a proactive approach to managing failed changes, activation issues, or unapproved changes The ideal candidate will be able to handle a heavy work load; communicate effectively and efficiently; and work independently but be a team player. The ideal candidate should also have a solid technical background with an understanding of client-server technology and the ability to assess potential upstream and downstream impacts of the changes they support. Have solid technical knowledge to be able to assess impacts and provide support to Service Delivery and Application Development Teams.