Program Manager/Senior Program Manager, Consulting & Training
The Corporation for Supportive Housing (CSH) is a national nonprofit organization that helps communities create permanent housing with services to prevent and end homelessness. CSH advances its mission by providing high-quality advice and development expertise, by making loans and grants to supportive housing sponsors, by strengthening the supportive housing industry, and by reforming public policy to make it easier to create and operate supportive housing. CSH delivers its core services primarily through staff stationed in 15 states and the District of Columbia. CSH also reaches many other communities that request assistance from its National Program staff. Consulting & Training (C&T) CSH Consulting & Training is responsible for securing and staffing fee-for-service contracts across the country. C&T works with local and national teams to develop policies and programs to help end homelessness in communities through systems change and capacity building. We also work closely with government and the non-profit sector to ensure creation of quality supportive housing. The C&T team provides individualized training and technical assistance to communities and providers and through the national HUD TA contract. Internally, we collaborate closely with executive staff, national offices and regional teams. We take this collaborative spirit to our external partners as well. Current projects for the C&T team include but are not limited to HUD Technical Assistance; Ten Year planning and systems change work in a variety of urban, suburban and rural communities; HEARTH policy work; Supportive Housing Institutes and Academies; Dimensions of Quality training; one through direct technical assistance and training; other 1-day trainings; and other technical assistance projects. The American Indian Supportive Housing Initiative (AISHI) AISHI is a partnership between the Corporation for Supportive Housing (CSH), American Indian tribes and organizations (both on and off reservations), and funders including Enterprise Community Partners. This powerful initiative resulted from a recognized need for increases in both the quantity and quality of housing stock on reservations – but a lack of adequate resources to get the work done. AISHI recognizes that American Indian communities must receive the same level of support (financial and otherwise) provided to the mainstream. This initiative focuses its work on opening the doors of permanent supportive housing (PSH) to people who face enormous challenges – American Indians experiencing long-term homelessness. This collaborative effort between CSH and the American Indian community upholds the CSH core values of integrity, respect, persistence, and making a difference to ensure that CSH presents a positive, respectful presence in Indian Country. Working with CSH, the AISHI Leadership Council provides project and staff guidance and is comprised of members of the Minnesota American Indian community representing rural and urban bands. Job Description CSH is seeking to fill one position with the Consulting & Training Team. Ideal candidates will be responsible for assuring that we deliver creative and effective materials, and that we have efficient procedures, high quality products and assets. CSH seeks professionals who understanding the nature of working with fee for service contracts and managing workloads and project deliverables within a specified time frame. CSH seeks professionals with strong skills in project management, which is the approach CSH takes to achieve its goals. In addition, professionals with experience or expertise working with tribal communities are encouraged to apply. The Consulting and Training team is supported by contracts with external agencies and organizations. This position is a 12 month contract position and is renewable pending CSH’s ability to secure new contracts and/or grant support. Depending on experience and expertise, CSH may hire the position at the Program Manager or Senior Program Manager level. The staff person can be located in any of our program offices or may work at home, but must be close to an airport for travel. Under the direction of the C&T Director, the Program Manager/Senior Program Manager will have the following responsibilities: Responsibilities Serve as the lead for the AISHI initiative. Work will include managing national and local relationships, working closely with the AISHI Leadership Council, providing community technical assistance (remote and in-person); facilitating meetings; delivering trainings; and creating written products. Serve as project manager on designated contracts and/or grants, ensuring clearly defined team roles, on time and on-budget deliverables, and delivery of quality products. CSH expects project managers to foster a work environment based on quality teamwork, mutual accountability, and high quality performance. Participate on and contribute to project teams as assigned. Tasks may include the coordination of and participation in technical assistance visits; participating as a member of the HUD Technical Assistance team; drafting reports, policy guidance, and other documents and resources; and training design, development, delivery, and evaluation – as well as supporting staff engaged in such activities. Assist the Director and team in planning and developing strategies for refining, targeting, or expanding current consulting opportunities. Assist the Director and CSH staff in scoping contracts, writing proposals, business development, refining and packing products, and managing contracts as requested. Participate in all C&T team activities including staff meetings, work planning, business development, and marketing. Other duties as assigned. Qualifications The successful candidate will be adaptable, entrepreneurial, creative, flexible, and a problem solver. Her/his work will be driven by strategic thinking and executed with creativity and efficiency. S/he will have a sense of humor, patience, and a commitment to treating others with respect. Specific skills and experience include: Previous experience or expertise working with or in tribal communities. Training and facilitation skills including experience leading small group meetings and brainstorming sessions; developing training curriculum materials; and providing classroom and/or webinar trainings to diverse audiences. Expertise in affordable or supportive housing development and operations, particularly in putting together a supportive/affordable housing deal from start to finish. Fundraising, grant writing and/or business development expertise Previous project management experience with demonstrated organizational skills and ability to manage multiple projects. Proven ability to work with colleagues and external audiences and partners in the areas of public policy, systems change, housing development/operations, and/or the delivery of supportive services. Ability to work well independently and within a multi-disciplinary team environment, manage multiple projects and priorities, and working cooperatively to meet internal and external requests. Strong interpersonal, presentation, and written and verbal communications skills. Ability to communicate clearly and simply, coupled with a strong creative sensibility and ability to think strategically. Ability to take initiative and pursue goals with minimal supervision. Comfort with working on a team that is “virtual” and does most of its work via telephone and email. Passion for the CSH mission and possess the leadership and management skills necessary to advance and realize CSH’s vision and further enhance the organization’s reputation in communities that it serves. Proficiency in using Microsoft Office Suite including Word, Excel, Power Point and Outlook. Sound business ethics, including the protection of proprietary information. Willing and able to travel at least 30-50% of the month, although travel schedule will vary based on assignments. Bachelor’s degree in a related field; advanced degree a plus. Equivalent experience may substitute for education. 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