My client is a leading financial services company in Edinburgh that is in need of a support engineer that will operate in a 3rd line capacity. The role is a contract position for a minimum of 6 months. The role would be to provide technical support to internal employees in order to support them with server, application, desktop and hardware problems as well as providing a point of escalation for the team of the 2nd level support. As well as having technical skills you will also be a good team player, personal and be a good communicator in order to bring across your ideas. Experience and Technical attributes: • Expert in operation and management of routers and Switches. • Formal technical qualifications • Expert using Windows servers • Network diagnostic tools • Good technical support experience within an IT support team. • Experienced working in a 3rd line support role. • LAN and WAN • Active Directory