As an Insurance Assistant with our client in Westborough, Massachusetts, you will: Prepare insurance forms/documents (identification cards, certificates, endorsements, schedules, etc.) Process other insurance transactions to provide customer service and support efforts to acquire and retain profitable business Perform other related support duties as requested, such as answering phones, processing mail, assisting customers, scanning, photocopying, and insurance check processing As the successful applicant, you will possess the following requirements: Dependability, attention to details, and ability to follow/interpret procedures Knowledge of administrative procedures and software applications (such as Microsoft Office, Word, Excel, PowerPoint, etc.) Effective organizational, interpersonal, and communication skills to help resolve routine problems, answer general questions, and know when to escalate more complex issues High school diploma (or equivalent) 1-2 years of customer service and/or administrative experience Good oral communication skills Data entry skills This assignment will be for 1 month but could be extended depending on the business need.