SAP Senior Functional CRM Consultant
For our client Aston Carter is looking for a SAP Senior Functional CRM Consultant. Mission starts ASAP and will last for at least 6 months. Very high possibility that the mission will be extended. Dutch and French speaking required. Very challenging and friendly working environment! Diversified team of colleagues with different expertise. Responsibilities: - Assist the team in the design and realisation of CRM business processes in the area of customer contact management, marketing management & sales through all the project phases - Design phase: 1.Design the SAP CRM solution as well as execute fit- gap analysis between SAP CRM solution and existing processes and systems 2.Define functional specifications of the Sales, Service & Marketing Management Process and of the needed interfaces (with Back Office applications - SAP ECC and others - SAP BW environment, portals, Legacy systems) - Realisation phase: 1.Customize the CRM Application based on business blueprint 2.Customize the CRM web UI (CRM 7.0) 3.Coordinate with the technical team all types of developments - Responsible for testing, training and transition to production Required functional/ technical knowledge: - Demonstrated track record in implementing SAP CRM in at least one of the following areas: 1.SAP CRM Business Partners 2.SAP CRM (Pre)Sales 3.SAP CRM Contract Management 4.Middleware - Excellent knowledge of CRM Business processes in a B2B and B2C environment Other required skills: - Team player - Excellent oral and written communication skills - Advanced level Excel, PowerPoint and Word techniques If you are interested and match the requirements, please apply with your English Word CV. Aston Carter Ltd is acting as an Employment Business in relation to this vacancy.
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