Project Support Officer
Hyphen is an industry leader in the fields of RPO (recruitment process outsourcing) and MSP (managed service programmes) and our clients value our tailored solutions which take into account the unique culture and expectations of each organisation. Our client, is an international financial services group and the UK's leading life and pensions provider with a requirement for an experienced Project Support Officer to join the team for an initial 2 months. We are moving our email service from Lotus Notes to Microsoft Outlook. We require effective PSOs to carry out project support tasks to maintain delivery of a high profile project. Maintaining risks and issue status, logging defects with the IT support team and supporting the Project Manager in running a number of meetings. The PSO will also act as the local point of contact for the project during post implementation support, directing 2 resources to providing user support. Each PSO is responsible for developing and a managing an appropriate control and reporting framework in support of the IT Project Office Manager. Knowledge * Strong knowledge of project methodology and change * Commitment to what the project is trying to achieve - Knowledgeable of the tensions between project management standards and practical application - without compromising delivery or incurring risk Skills * Ability to communicate excellently both verbally and in writing at all levels * Stakeholder management skills including ability to challenge senior colleagues * Advanced monitoring and reporting skills * Planning and organisation; effective time management * Ability to analyse and resolve problems * Can deliver and receive feedback in a constructive manner * Open minded approach to dealing with ideas and suggestions from colleagues and stakeholders * Inspires confidence and trust in others * Competent user of Office applications and Outlook hy-phen is acting as an Employment Business in relation to this vacancy. hy-phen is an Equal Opportunities employer; we welcome applicants from all backgrounds
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