Instructional Training Specialist
Instructional Training Specialist. We are currently seeking an experienced Instructional Training Specialist for a contract position with our Columbus, OH client. This person will develop training materials for existing IT process, procedures and software application, coach subject matter experts in delivering training, and create e-learning materials. Deliverables include classroom slides, classroom workbook, job aides, and e-learning. Additional Responsibilities: • Establish, coordinate and conduct training programs for company-standard PC packages, such as Outlook, Word, Excel, PowerPoint and Access. • Ensure all documentation is maintained and updated as necessary for support of client's desktop applications. • Coordinate remedial training / new hire and sustaining training for the associates on client's desktop systems. • Keep abreast of current technologies and delivery methods and recommend / implement appropriate changes to ensure client remains leaders in technology training and delivery. • Identify innovative, cost effective ways to provide support and training to end user service. • Identify training needs across the businesses and how to incorporate them into the client's training delivery / schedule – Recommend ways to increase productivity in workflows across various positions in the business and how the desktop applications can provide this automation. • Work with client help desks to ensure they are capturing the “training” issues that are in existence in the training classes and curriculum. • Market Training Services to all client businesses. • Help establish relationships with outside vendors, including taking their classes, to assist in meeting “other” training needs the client does not support, i.e. technical training / CBT needs / web based training. • Review “Other” training delivery methods (web based, CBT) to see if there is applicability for use within the company. • Perform training for other desktop applications that are not “Company Wide” standards but may be standard for a few, but not all, of the client businesses, i.e. Wired, IRIS, Event Management. • Prepare for and actively participate in Learning Focus Group meetings in order to gather new ideas to incorporate into the overall learning program. Prepare a weekly status report for Management as well as monthly report of PPO’s . • Establish project/activity timetables. • Prepare and communicate status, issues and opportunities to business. • Perform other duties as assigned. Requirements: • Experience with standard PC packages such as Outlook, Word, Excel, PowerPoint and Access • Experience developing training materials, coaching SME's, delivering training, and creating e-learning materials • Ability to communicate status, issues and opportunities to business Fast Switch, Ltd. is a 16-year-old IT Consulting company with offices in Columbus, OH and Detroit, MI doing business in almost half the states in the union. We’re a financially strong, privately-held company that is 100% consultant and client focused. You are our most important asset! We’ve differentiated ourselves by being creative, flexible, and fast. Throw out everything you’ve heard, seen, or felt about every other IT Consulting company. We’re different. Our consultants and clients tell us so, and it’s our great people who make the difference! We do unique things, and we do them for Fortune 10 companies, Inc. 500 companies, and technology start-ups. We also have a strong belief in giving back to the communities we serve. Our benefits are second to none and thanks to our flexible benefits options you can choose just the benefits that you need or want, options include: • Medical and Dental (Fast Switch pays 85% of premium) • Vision • Personal Time Off (PTO) Program • Long Term Disability (100% paid) • Life Insurance (100% paid) • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match • Training • Education Reimbursement Plus, we have a lucrative employee referral program and an employee recognition culture. We have won the Columbus Business First “Fast 50” award 4 times in the last 5 years because of our strong growth which translates into more and better opportunities for our consulting staff members. To view all of our open positions, please go to: www.fastswitch.com and navigate to our “Careers” page, or get there directly at: http://tinyurl.com/cmjkmb You can also follow us on Twitter at: www.twitter.com/fastswitch And you can become a fan of Fast Switch on Facebook at: http://tinyurl.com/y9y3gdp
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