Publisher Account Manager Digital Advertising Start ASAP 1 year contract Seattle, WA Customer Service, project management and account management, Digital/Online Advertising, Online Applications, Microsoft Office, Excel, apps, mobile advertising Job Description The Publisher Account Manager owns the relationship our app publishers have with our clients and is responsible for providing a positive end-to-end monetization experience. The AM will work closely with stakeholders across several internal partner teams to optimize each app publisher engagement. Engagement and planning:- Ensure AM publisher satisfaction and ease of doing business w/our client by coordinating the activities of all our clients advertising teams for your respective ads publishers.- Lead the development of publisher account plans with revenue targets, milestones, and strategies that reflect the organizational goals of A&O. - Develop/manage relationships with senior level decision makers on the app publisher side, achieving trusted advisor status. Opportunity management:- Identify account development and expansion opportunities and help shape their pursuit by partnering closely with business developments and account teams across our client - Work with internal teams to promote the awareness and value the Ads publisher brings to the clients advertising business.Lead cross functional teams to drive accountability and alignment - Work closely with the support organization to manage and resolve escalations ensuring we provide a positive end-to-end monetization experience.- Establish rhythms with internal stakeholders to communicate account progress and surface pain points that are impeding revenue generation. Operational Excellence: - Ensure required reports and updates are delivered to your publishers in a timely manner. - Manage the payout process for each publisher partnership.- Successfully on-board new publishers, lead a cross functional deployment team focused on technical deployment. The new platform app publishers are being on boarded to our advertising platform and we need Publisher Account Managers to deliver white-glove service and support. Start ASAP, 40 hours per week, no overtime. There is a potential for flexible shifts. 1 year contract. Required Skills: Experience with apps and ad platforms preferred Excellent Customer Service experience is required Strong project management and account management skills are required 4 years of Digital/Online Advertising experience required, preferably with Online Applications Experience with apps and/or mobile advertising strongly desired. Previous experience at our client is not mandatory, but strongly preferred Looking for a tenacious investigator that has great customer facing experience and strong enough to hold the internal stakeholders accountable Experience with booking ads is a plus Experience with building any application on any platform that ran ads in it strong plus About our client: The Software Giant, headquartered in Redmond, Washington is looking for top talent local to the Puget Sound area! If you are interested in being part of the latest and greatest in technology and being part of cutting edge solutions, this is the place for you! If you have previous experience working for the Eastsides largest software company in the past, we want to talk with you! Please email your resume to angela.schroeder@experis.com referencing the appropriate Job ID J-10-682-239. Phone calls are also welcome: 425-516-9100. Must have proof of eligibility to work in the United States Referrals are welcome!