Senior Technical Writer / Documentation Specialist
Senior Technical Writer / Documentation Specialist Brooklyn, NY Trigyn's Direct Government Client has a long term contract assignment (12 Months) for a Senior Technical Writer / Documentation Specialist in Brooklyn, NY. Roles and Responsibilities: Convert troubleshooting procedures and scripts into common template Standardize language and define keywords for knowledgebase information/procedures and scropts Translate all knowledgebase/procedures and script templates into searchable ASSIST tool using standard HTML Prepare deliver documentation and templates to client that will support and facilitate client update and revisions to ASSIST tool moving forward MANDATORY SKILLS/EXPERIENCE: Note: candidates who do not have the mandatory skills will not be considered. At least 8 years of experience writing technical documentation Experience translating business requirements into standardized templates Experience developing procedures and knowledgebase into ASSIST tool DESIRABLE SKILLS/EXPERIENCE: Experience developing searchable content TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for over 25 years. TRIGYN is an ISO 9001:2008 and CMMI Level 3 certified company.