Volt Workforce Solutions has immediate openings in Mankato for Customer Service Representatives. We are looking for experienced CSR's who can provide a "World Class Experience" to our customers in a fast paced environment. These positions offer Star Performers a great opportunity to be cross-trained into multiple accounts and the possibility to advance within the company. These are potential Temporary to Hire opportunities. In this role, you will have the opportunity to talk to customers from all over the country. Career Opportunities for cross training into multiple accounts or higher level positions may be available based on performance. Duties: Answer incoming calls from a queue Assist our customer with questions about product information, order status, and how to correctly place orders on an internet-based website Up-Sell and offer solutions and alternatives Volt is an Equal Opportunity Employer. Requirements: Ability to multi task Ability to utilize multiple computer screens on a single transaction Independent decision making Ability to handle confrontational or intense situations positively by utilizing expert customer service skills Strong communication skills, both written and oral 40 WPM typing skills Previous call center or customer service experience preferred Positions are contingent upon successful completion of pre-employment screening. Our Recruiter will initiate a phone call to you and give you immediate consideration should your resume meet the job requirements. Location: North Manktao, MN Type: CONTRACT Duration: Temp to Hire Pay Rate: 9.85 - 9.85 Hourly DOE Contact: Volt Workforce Solutions 1730 James Dr. North Mankato, MN 56003 PH: 507/304-6515 FX: 507/625-0874 Keywords: Customer Support