Volt's largest client is in need of customer service representatives to support customers with post sales inquiries. You will handle calls regarding tracking purchases, damaged packages, returns, exchanges and billing inquiries. Volt is an Equal Opportunity Employer. Requirements: Requirements: The ability to provide world-class customer service Excellent verbal and written communication skills Must be flexible to work non-standard business hours Customer-focused, detailed-oriented individuals Creative problem solvers Has excelled in a customer facing environment Strong listening skills Ability to maintain a positive attitude in high-stress/fast-paced work environment Drive for results, demonstrates high degree of drive and determination Ability to work and make decisions with minimal supervision Problem solving skills Strong organizational skills Ideal candidate will have experience using a Mac, iTunes, and iPod Have the ability to learn new applications 1-2 years proven experience in Sales or Customer-service Ability to work in cross-functional teams Location: Austin, TX Type: CONTRACT Duration: 365+ Days Pay Rate: $11.00 - $12.00 Hourly DOE Contact: Volt Technical Resources (Dallas Computer & Eng... 2301 N. Greenville Ave., Ste. 175 Richardson, TX 75082 PH: 972/669-0458 FX: 972/669-9749 Keywords: Customer Support