Magenium Solutions is in search of a Cisco CCIE Voice Architect/Design Specialist for a client located in Dallas Texas. The Senior Cisco Voice Engineer must have exceptional communications skills. This resource will work directly with the customer to gather business requirements, develop strategies, provide presentations and provide solutions. This resource will also provide some skills similar to Sales Engineering. This resource will report to the manager of the communications professional services department. The candidate will define architecture, standards, and implementation methodologies for the successful configuration of a new voice platform for new client engagements. They are responsible for the engineering of new solutions, configuration of the infrastructure and an escalation expert for new Cisco Unified Communication engagements. This position involves working with multiple lines of business, third party contractors, and support staff to design and implement a complex technical solution based on standards and processes that meet the strategic needs of the business. The Senior Engineer is responsible for analyzing, validating and incorporating business requirements with a transformation plan and the corresponding execution. This role also leads the effort to support, document and resolve issues that arise during implementation. This may include reviewing designs, recommending improvements and implementing alternate solutions to the architecture. This position is required to interface with our clients and the candidate should be comfortable building a presentation strategy for client executives. This includes presentation skills both personally and technically. The position is required to build a solution strategy that solves the customers’ needs and can be communicated to key stake holders. This requires a multi-faceted individual that is cable of coordinating activities of the project team, assisting in the monitoring of project schedules, cost analysis, and direct implementation and configuration of the core infrastructure. The role requires a holistic view of the project goals and practical experience deploying a large corporate voice infrastructure. Travel is required when direct client interaction is needed to maintain positive client relationship. Project Technologies: Cisco Unified Communications Cisco Unified Communications Manager Cisco Unity Connection Cisco Unified Presence Server Cisco Mobile Cisco Unified Border Element Cisco Unified Computing Virtualization (UC on UCS) including VMware Telecom Service Providers & SIP Trunking Technical Requirements: Typically have 8-12 years of experience in multiple IT areas and 3-5 years of relevant Cisco Voice senior level experience. Requires advanced to expert level knowledge and understanding of architecture, applications, infrastructure, systems design and integrations. Voice Network/Telecom Experience – 5+ years; VoIP Troubleshooting, Voice capacity planning and Voice Network Design. Advanced Network Engineering Experience (Routing & Switching) Cisco PBX - 3+ years Call Manager / Unified Communications Manager Cisco Voicemail – 3+ years Unity / Unity Connection Call center support – 2+ years (Call routing, IVR, Automated Attendant, reporting, CVP script maintenance). Experience troubleshooting telecommunications equipment and technologies including TDM, T1, ISDN, etc. Business Requirements: Outstanding interpersonal, analytical, and communication skills (written and verbal) Demonstrates the ability to take significant responsibility and shows skill in the management of change and can handle contacts of all types and at all levels Ability to Plan, Prioritize, and complete multiple assignments on time and at times with minimal management oversight. Demonstrates a rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality. Has comprehensive understanding of project and program management techniques and can communicate well with key stakeholders Good Written and Presentation Skill with the ability to effectively communicate across multiple levels of the organization. Comprehensive approach to documentation and procedural development Valid passport for international travel Extremely proficient in Microsoft Office product suite, including Microsoft Excel & Microsoft Visio Education: Bachelor’s Degree from accredited university in Computer Science, Information Systems, or other related field. Certified on Cisco VoIP technology is required. (CCNP, CCDP, CCVP, CCIE-Voice desired) If interested, please email an updated resume to beth@magenium.com