Enrollment Specialist -
The Enrollment Specialist I is responsible for contacting identified participants by phone and/or other electronic means to promote Disease Management programs and services. Under the direction of the Enrollment Management team, ESS representatives will successfully enroll participants in the identified programs to increase enrollments and participation while providing optimal customer service. PRINCIPAL RESPONSIBILITIES include the following. Other duties may be assigned.1.Manage 150+ outbound and inbound calls per day2.Meet & exceed established sales quotas 3.Overcome sales objections quickly and accurately4.Utilize multi-media resources to accurately process participant information5.Develop rapport with participants and adjust to their communication style6.Provide accurate information about programs and services7.Handle change in a fast paced, team environment8.Adhere to company policies and procedures, including business dress code9.Available to work any shift during operating hours We are an equal employment opportunity employer. You can view all of our jobs online at http://www.appleone.com/?sc=11&id=687906 Keywords: IT
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