Business Analyst Job
Yoh has a contract opportunity for a Business Analyst to join our client in Herndon, VA. Job Summary: - This position will be responsible for optimizing opportunities related to collision repairs and the administration of the Genuine Advantage program. These programs are designed to support dealer sales of collision parts and customer satisfaction with collision repair processes. This position will be responsible for exceeding sales, conversions, transactions, and certified shop targets. Job Responsibilities: - Assign and prioritize Genuine Advantage dealer training and support visits to the Collision Field Representatives. - Maintain Genuine Advantage eligible parts lists based on parts availability and dealer feedback. - Develop Genuine Advantage pricing match formulas based on competitive data from estimate and repair orders sources. - Administer Genuine Advantage payments to dealers and conduct audits for data anomalies. - Develop and run incentives and promotional programs to support Genuine Advantage growth. - Integrate promotions and messaging to dealers and wholesale customers with Wholesale CRM team. - Organize, track, and execute co-op expenditures for Genuine Advantage. - Identify sales opportunities by reviewing historical sales and estimate data. - Support new collision growth initiatives. - Present pricing opportunities in collision parts to pricing team based on competitive data. - Track budgets, process and record vendor invoices for all collision initiatives. - Build business cases for new collision initiatives and track performance of ongoing initiatives. - Provide updates on program success to key stakeholders including management, field personnel and dealers. Job Qualifications: - Three plus years of related experience in fixed operations, collision repair procedures, and or automotive body shop processes. - Outstanding oral and written communication skills. - Experience with Microsoft Access or SQL Server. - Advanced analytical skills including experience with large data sets. - Experience with structured project management in a customer-facing environment or equivalent experience. - Commitment to delivering quality service to internal and external customers. - Creative analytical and conceptual thinking using logic and reason on strategic and operational level. - Experience in fixed operations, collision repair procedures, and automotive body shop processes is desired. - Experience with Microsoft MapPoint software is desired. - Experience with SalesForce software is desired. - This role requires 20% travel. - Bachelor's degree or equivalent experience. Discover all that's possible with Yoh. Apply now. Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn more about our company. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Ref: 997960 SFSF: INFOTECH
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