Sales Assistant:  Must speak excellent Japanese work schedule 5 days per week shift 8-am to 4pm and 12pm to 8pm (rotation) some weekends and holidays.   Customer Sales/Sales Support ·         Handle phone calls and emails inquiries at customer support desk ·         Assist potential and existing customers in application /cancellation process ·         And troubleshooting by email and phone ·         Manage device and accessory inventories ·         Activate/cancel/update various services using the administration systems ·         Inspect and configure devices to customer specifications ·         Manage packing and shipment of customer devices ·         Work with technical support team and billing team to address customer questions and problems ·         Interface with device and accessory dealers ·         Attend periodic training sessions provided by carrier/device dealer ·         Periodically compile and report  on sales statistics ·         Assist sales team in creating documentation (manuals, marketing materials, reports, etc.) as necessary ·         Perform other routine tasks instructed by supervisor Corporate Sales Assist corporate sales team in addressing customer inquiries and issues Qualifications ·         Business level communications skills (email and phone) in Japanese ·         Business-level English Skills ·         Proficiency in MS Excel, Word and Outlook ·         Customer service experience a plus, but not necessary ·         Bachelor’s degree preferred but not required ·         Willingness to work overtime when necessary ·         Attention to detail and strong organization skills ·         A self-starter with good time management skills, but must also be a team player