One of our client's in NE Ohio is seeking a Desk side support consultant for a short term contract. 8 am - 5 pm M-F -Responsible for installation and maintenance of moderately complex hardware/software systems and supporting larger user groups. - Confers with end users to determine software of hardware requirements. Installs new and maintains existing hardware/software. Impact is on one or more areas, functions or processes. -Responsible for single or multiple applications. 4-6 years of relevant experience or equivalent combination of education and work experience. -Strong ability to develop business relationships and communicate effectively with the user community. -Strong troubleshooting skills. -Good understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment. -Applies good knowledge of processes and resources required to perform analytical and technical tasks on PC systems. - Applies good understanding of customer service techniques as required to address PC. Education / Experience: Undergraduate degree and 0-2 years relevant experience. Keywords: Desktop Support