Position: Service Desk with Excel, Word and PPT Location: San Bruno, CA Duration: 6 Months Bill Rate: Open Skills: Very good communication skill (Both oral and written) Skills & Experience: Very good communication skill (Both oral and written) Knowledge on ecommerce infrastructure platform Etiquettes on email management Initiate and drive bridge conference calls Willingness to work in shifts (or) extend long hours Following protocols on escalation matrix Quick approach and timely response based on tasks Basic knowledge on Microsoft office utilities (Excel, word, PPT) Focus on improving customer service Exposure on remedy and HP openview (is desirable) Please respond with your updated resume to sandy.rani@tekppl.com or call @512-989-5959 Ext:202.