Who we're looking for PwC currently has opportunities for BU HC Assistants based in London. The role sits within our Human Capital (HC) support function, a central team of HC professionals providing generalist support to the business units (BUs) across the four lines of service (Assurance, Tax, Advisory and Internal Firm Services). The role is to provide support to the BU in dealing with typical recruit to retire and other cyclical activity. PwC operates a shared services model for HC which means the role will require significant liaison with other groups in HC to facilitate appropriate (specialist) support to clients. You will also be expected to embed best practice and recommend process improvements to the BU HC Advisor/Manager and/or Team Lead, as appropriate. About the role The BU HC Assistant is responsible for accurate data entry, processing and report generation, as well as the interpretation of HC policies and processes. Our BU HC Assistants will be required to have a good knowledge of the firm’s HC policies and where required escalate issues to the BU HC Advisor/Manager and/or Team Lead, as appropriate. They are responsible for ensuring that all data is accurate and up to date and suggesting improvements to processes, communication and efficiency. Key activity and processes typically include: Timely and accurate operational processing and recording of all employee movements for BUs Provide basic HC policy and process interpretation on recruit to retire and cyclical activity to individuals and people managers Responsible for accurate data entry, processing and report generation Referral of staff to self service tools and HC Direct Ownership of tasks and proactive communication of issues to team members Suggest improvements to processing and efficiency Understanding of the BU Confident and appropriate communication with individuals, people managers, resourcing/operations and other HC colleagues Assisting with exit interviews for employees Requirements Previous experience in an HR generalist role would be ideal and experience in the professional services or large corporate environment would be an advantage Pragmatic, diplomatic, sound written skills and a good team player Portray a professional, customer oriented image of BU HC Communicate and interact effectively with customers while displaying empathy and courtesy Strong interpersonal and consulting skills Ability and confidence to deal with employees at all levels Flexibility and adaptability in both attitude and approach Can plan, prioritise and manage multiple tasks to deadline Ability to manage varying volumes of work and support multiple ongoing cases Attention to detail Strong Excel skills Cultivate trust with customers, team members and others within the wider HC function Take responsibility for developing own knowledge and future career progression within the HC function Willingness to take on extra responsibility and go the “extra mile” Our Competencies At PwC all our staff are required to demonstrate certain core skills, which we refer to as our 'global core competencies'. These are assessed throughout the application process, and candidates should make themselves aware of these, and how their own experiences may demonstrate each competency. You can also find out more about our competencies by following the below link. http://www.pwc.com/uk/en/careers/experienced/applying-to-pwc.jhtml PricewaterhouseCoopers (www.pwc.com) provides industry-focused assurance, tax and advisory services to build public trust and enhance value for its clients and their stakeholders. More than 146,000 people in 150 countries across our network share their thinking, experience and solutions to develop fresh perspectives and practical advice.