SCCM Admin - Redmond, WA
TITLE: SCCM Admin Location: Redmond, WA Required Skills: SCCM JOB DETAILS Technical Skills • At least 5 years of overall experience in the IT support/service industry • Minimum of 3 years of demonstrated experience in enterprise support for SMS/ConfigMgr 2007. • In depth knowledge of SMS/ConfigMgr infrastructure including Client Health, Software Updates Management, OS Deployment, and Software Distribution. • Ability to write complex SQL/WQL queries. • Thorough understanding of Windows server and client platforms. • Excellent in Windows, SQL, VBS / PowerShell Scripting and WMI to automate manual tasks • Knowledge of WMI and XML is very essential. • Good understanding of Active Directory, OU structures and Group Policy is a big plus • Understanding of Branch Cache, Multicast and related network technologies is a big plus • Performs complex problem solving, determination and resolution of Application-related and SQL issues. • Understanding of multi-tiered application technology. Administrative Skills • Provide world-class support service to MPSD customers and the other MPSD service teams. • Ability to implement enterprise wide strategy for supporting world-wide Production applications and environments. • Commitment to identifying process improvements with a focus on world-wide Application availability and support. • Coordinate with customer and other service providers on new customer and service rollouts. • Provide reports that measure the quality and quantity of work performed. • Provides input to manager that will help streamline and improve consistency in service levels. • There should be a work item created for each and every activity/task/project. • Consistent meeting resolution time defined above and high stakeholder’s satisfaction as defined by MPSD Platform Delivery Support Manager. • Weekly Status to be provided for all open/closed work items. • Provide at-desk Production Support of MPSD Platform Delivery between the standard hours of 9:00am – 6:00pm M-F. After hours on-call and occasional weekend support. Project Functions • Lead/participate in small to medium projects and participate in medium to large projects dealing with leading edge technology. Send response to email@example.com
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