Billing Specialist Job Description •Prepare customer invoices ,'" involves data review for accuracy and completeness •Coordinate and process all billing approvals and consolidations to achieve maximum accuracy and efficiency •Maintain and manage customer master file •Identify and resolve billing issues and problems •Maximize customer satisfaction •Work Location: Maitland, FL Key Accountabilities •Handle all aspects of invoice preparation •Audit billing data to ensure accuracy and compliance •Ensure invoices conform to customer and contract requirements •Coordinate workload to accommodate demands •Maintain all schedules and deadlines •Prepare reconciliations and reports •Track volume discounts and rebates •Complete projects as assigned •Support billing / accounting / finance as needed •Develop process solutions to achieve all objectives Key Competencies Required •Accounting acumen •Accuracy and attention to detail •Ability to handle large volume and multiple projects •Excellent problem-solving skills •Work well with field to resolve issues and answer questions •Initiative •Results oriented •Work both independently and as part of a team •Customer focused ,'" internal and external •Planning •Time & priority management •Organizational agility •Managing through systems Key Technical/Functional Knowledge, Skills, Experience & Capabilities Required •Accounting-auditing, reconciling, research, reports, general ledger •Customer relations •Database management •Advanced Microsoft Excel •Intermediate Microsoft Word •Strong analytical skills •Billing experience preferred Performance Metrics •Invoices prepared accurately and on-time •External and Internal Customer satisfaction •Process improvement •Technical learning & utilization •New or advanced skills •Individual objectives for the role Reports To / Teams With •Billing Manager
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