Company: Visa Europe is a membership association - an organisation owned and operated by its 4,500 European member banks. In October 2007, Visa Europe became independent of the new global Visa Inc., with an exclusive, irrevocable and perpetual licence in Europe. As a dedicated European payment system it is able to respond quickly to the specific market needs of European banks and their customers – cardholders and retailers, and to meet the European Commission’s objective to create a true internal market for payments. Visa enjoys unsurpassed acceptance around the world. In addition, Visa/Plus is one of the world’s largest global ATM networks, offering cash access in local currency in over 170 countries. Job Purpose: To work with the Visa Europe Technical Operations Project Management to support the timely and successful delivery of IT infrastructure projects through resourcing, planning, governance administration and process support Core Tasks: o Collation and processing of regular project status reporting o Support ad hoc requests for reporting / information o Assist Project Managers with Project/Programme funding & governance boards o Assist with team document management and maintenance of document libraries o Organise and support project meetings, conference call arrangements, etc e.g. room booking, conference call booking o Document meeting outputs / minutes o Collation of project financial bookings and support / standardisation of project finance processes o Administer resource bookings in project toolsets (i.e. Niku Clarity & MS Excel trackers) o Coach the Technical Operations Project Management team in process standards o Participate in and promote ongoing process improvement initiatives o Ensure team compliance with Visa standard templates and deliverables Essential Skills · Solid previous experience in the IT Industry with some gained within an IT Infrastructure delivery environment · Must have strong planning skills · Experience of Niku Clarity and Microsoft Project · Good working knowledge of Office applications including Microsoft Excel · Good knowledge of project risk & issue management · Experience of working in an IT Operations business function · Experience in a project coordination role · Excellent verbal, oral and written communication skills · A proactive self starter with strong attention to detail Beneficial Skills: · Knowledge/experience of ITIL and Service Management principles · A broad spectrum of experience in technologies Education/Qualifications: · Must be qualified in PRINCE2 or P3O · Ideally educated to Degree standard or equivalent