Customer Services (maternity cover)
Job Elements: - • Creating new product codes & ensuring correct product groups allocated for costing. • Sales order processing Sending order confirmations • Liasing with customers on forecasts – obtaining information on promotions, usage changes, new lines. • Working with planning to ensure new orders are communicated promptly on receipt and accurate delivery dates confirmed. • Working with despatch – ensuring orders on system promptly, stock allocated and picked, goods booked in with customer. • Dealing with any customer complaints that may occur, either non conforming product or resulting from administrative errors. • Price checking • Office telephone assistance The ideal candidate will have: - • Experience of sales order processing within a manufacturing environment is essential. • Ideally educated to degree level • Experience of MRP systems (ideally SAGE 100) • Excellent customer service and communication skills For further vacancies, please visit http://www.petrie.co.uk Follow us on http://www.twitter.com/PetrieRecruit Receive updates via http://www.facebook.com/pages/Petrie-Recruitment/117355968311850
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