Job Description: Our customer, a leader in the financial industry with locations from coast to coast, is searching for an Process Support .This Process Support is a contract position. This is a global Fortune 100 Company, and a foot in the door that has the possibility to open additional opportunities. Many of our associates have enhanced their current skills, had their contracts extended, converted to full time employment, or been re-deployed after their assignment ends. As a contractor at Adecco, you will have benefits available after one week of employment. These are highlighted in detail below. Position Details: Position: Mortgage / Process Support / Richardson / TX Location: Richardson, TX Hours: Full-time: Monday- Friday 8:00am-5:00pm Pay Rates: $18.00 / hour Length: Contract Job Description: - Role supports a portfolio of loans in default, imminent default loans with a focus on loan modifications - Document validation, Net Present Value model running and completing second mortgage modifications - Executing short sale/ DIL or answering technical foreclosure questions - Responsibility for identifying solutions that will improve the account in a timely manner - Requires the understanding and utilization of appropriate options for borrowers, such as Collections, Repayment plans, Special Forbearance, Modifications, Short Sales, and/or Foreclosure - Responsibilities may include processing routine transactions, documenting loan history, responding to customer or other 3rd party inquiries, researching and/or preparing documentation and analyzing requests in accordance with established guidelines - There will be a need to handle more complex levels of transactions related to Loan Modifications with limited supervision to complete daily tasks and duties and along with an ability to follow and execute policies, procedures, and protocol required to complete assigned tasks - The ability to clearly communicate the customer's current status and the steps that are required in order for us to make a Fair, Fast and Final decision Required Experience/Qualifications: - Requires a minimum 3 years mortgage experience - past success as a loss mitigation negotiator or late stage collector as part of a team to ensure loans are serviced in a timely manner - Proficient in Microsoft Word, Excel, Outlook and web navigation How to Apply: Click on the �Apply Now� to be considered for this position or any other mortgage related opportunity with Adecco. Highlights of Working with Adecco: Why Adecco? Because Adecco provides one of the most COMPREHENSIVE BENEFITS package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include: *Medical Coverage - access to an affordable and comprehensive group medical coverage plan *401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program *Pay Options/Direct Deposit - we make it as easy as possible for you to get paid *Service Bonus - rewarding employees who make an extended work commitment *Paid Holidays - selected paid holiday, based on accrued hour requirement *State-of-the-art Career Center - training and resources available for all employees *Highly trained and professional staff - Our team cares about you and your career Adecco is an equal opportunity employer. The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your Professional Career. Keywords: Customer Support