Our client, a leading Financial Services Organisation are looking to recruit an Administrator on a contract basis. This role will initially run until October and will be based in Edinburgh. In this job your key responsibilities will centra around assisting the Exception Manager in identifying, investigating and managing customer refund exceptions. Co-ordination of incoming referrals from the wider operation will also come under your remit. You will have sole responsibility for the management of manual customer cheque requests ensuring that the relevant controls are adhered to and ensuring that agreed Customer Cheque requests are managed within defined Service Level Agreements. You will also be required to carry out data entry into a specially developed MI tool. To be considered for this role you must have experience of exceptions management within Financial Services. You will also require excellent communication skills and ability with MS Office. To be considered please apply online or contact Amy McKnight.
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