Responsibilities Provide technical writing and administrative services in support of instrument and software operator manuals, product inserts, labels, specifications and training materials: Edit and/or write software, instrument, and assay instructions for use using FrameMaker, within established formats and guidelines. Design and edit product labels using Illustrator. Organize and maintain department files, databases and spreadsheets. Coordinate closely with project teams to determine project and document requirements. Conduct interviews with subject matter experts in order to gather data and understand what needs to be written. Keep track of documentation through the entire development process while adhering to timelines, maintaining revision control, maintaining change lists, and managing reviewers. Ensure that documentation is accurate, complete, meets specifications and adheres to standards for quality and style. Process documents through the electronic documentation control system (Live Link). Skills Certificate or BA in Technical Communications preferred, BA in English or equivalent experience acceptable. One year of experience writing and editing user software instructions. Advanced skills in Frame Maker, Illustrator, Excel, PowerPoint and Word. Excellent written and oral communication skills. Excellent editorial skills. Ability to learn new concepts quickly. Comfortable with shifting priorities and schedules. Must be a self-starter, have good interpersonal skills and effective communication skills, both verbal and written. Experience working in an ISO or GMP environment a plus. Experience working with Electronic Document Management Systems a plus. Certificate or BA in Technical Communications preferred, BA in English or equivalent experience acceptable. Keywords: Software Development
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