Process Details Vodafone Inbound Process Details Process Description: - Inbound Voice Work Description: - inbound Industry Vertical: - Customer Support, Level 1 Support Seats: - 50 seats Shifts: - 24/7, 30 days a month. Payout: - 40,000 Per Seat/ Month/ Shift. Contract: - 2 years Billing Cycle: - Monthly Monthly Payout: - 60,00,000 Advance: - 50% of the billing Documents/Certifications Required:- 1. Company Profile 2. Network Diagram 3. Technology details 4. Centers photographs (Floor, Management area, IT/HR/Training Rooms) 5.Director’s profile along with senior Management profile 6. DOT Licenses (Domestic & International). Domestic is required. Sign Up Place in Mumbai Telecom Office. Profile is approved there will be a centre visit and then SLA sign up will take place www.pacific-connect.com Keywords: Customer, Phone, Support