Good understanding technologies supporting applications, including XML, Web Services, HTML and JavaScript. Experience evaluating, selecting, implementing and integrating technology tools into a client solution ROLES AND RESPONSIBILITIES Act as primary point of contact for questions as well as research and coordinate responses considering the systems and businessprocesses within an assigned service area. Manage expectations of businessrepresentatives; help control scope of specific requests. Understand the strategic direction of delivered products as well as any changes to the products. Facilitate, assist, or participate in strategy meetings as well as other meetings for the service area