Sr BA - BPR Concept to Item
Sr BA - BPR Concept to Item Atlanta, GA Title: Senior Business Analyst ? BPR / Concept to Item Location: Atlanta, GA Type: 10+ Month Contract # of Pos: 1 Position Summary CCCi has an immediate opportunity for a Senior Business Analyst with a strong understanding and working knowledge of Business Process Reengineering for Concept to Item (Product Development Lifecycle). The successful candidate will need to have an excellent track record on analyzing new product development cycle, taking a new idea from concept to market. Key Responsibilities - Consults with business staff to develop understanding of the varied and complex business issues. - Responsible for determining how changing business needs will affect the system. - Document and analyze user/business requirements working directly with stakeholders - Translate user/business requirements to functional requirement. - Communication of requirements to development teams; support high-level design. - Build use cases around collected requirements and map troubleshooting workflows. - Understand how to provide tractability from user/business requirements through functional requirements using test cases. - Analyze the results of system and integrated testing in conjunction with the business to ensure all business requirements are met. - Support conversion and production cutover efforts. - Ensure proper user training is provided - Support business users in timely issue resolution. Basic Requirements - Strong history of Business Analysis within an operations and/or professional services environment - 5 to 7 years of experience of Business Process Analysis specific to new product development within customer service organizations - Experience within an Operations environment - Workflow experience of taking New Idea / Concept to market - STRONG background in PDLC (Product Development Lifecycle) - Experience with: - Current State analysis and identification - Gap Analysis - Gap Resolution - Successful track record of making call workflow process better & faster - Comes out of a Services Organization: - Training - Product - Services - Professional Services experience - Knowledge of both Agile & Waterfall methodologies - Strong knowledge of Visio - Strong analytical skills. - Ability to build and evaluate business cases for operational improvements and understand how technology can be leveraged to accelerate operational improvements. - Understands the larger, end to end business process that solutions fit into. - Willing to challenge requirements based on an understanding of prioritized objectives. - Conducts research and analysis into the nature, effect and results of system problems. - Develops detailed business user requirements, system documentation, workflow procedures, and data modeling. - Negotiates plans, time frames and trade-offs while ensuring client understands the final results of the project - May be involved with the IS Project Managers regarding planning/scheduling and sources allocation - Produces reports, timelines, and graphics using advanced functions of a personal computer. - Creates reports from existing client databases to satisfy user requests, data sampling, project analysis, or testing verification. - Build effective relationships with business units to develop a joint vision. - Works together with Consultants and Project Managers to ensure the client's business needs have been met - Well-developed communication skills, oral and written - Good analytical and negotiation skills with close attention to detail Preferred Requirements - Experience in Healthcare industry preferred, but not necessary - Relationship with IIBA or CBAP Certification preferred - PMP Certification or working knowledge of PMBOK methodology Other - Ability to travel up to 10% (may require some overnight) - Any offer of employment is contingent upon the successful completion of a comprehensive background check and drug screen - Candidates local to Atlanta, GA are strongly preferred, but will consider candidates outside of these areas if able to be onsite 4 days per week at the client location.
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