PeopleSoft HCM Benefits Administration
CG26332 Strategic Technologies PeopleSoft Subject Matter Expert Pleasanton, CA, 94588 12+ Month Contract Strategic Technologies PeopleSoft HCM Benefits Administration Subject Matter Expert - Advanced. The position is for a Benefits Administration HCM Subject Matter Expert to create Functional Designs and Benefits Configurations for the Benefits Compliance and Strategic Benefits projects. Reports to the IT Organization and assigned to the MYHR Benefits Admin Design Team. Responsibilities of the PeopleSoft Subject Matter Expert Advanced include: - Lead multiple teams composed of technology and business members. Research and analyze the business requirements, workflows and business processes to define detailed plans to map functional needs to PeopleSoft product functionality and define and implementation roadmap for multiple PeopleSoft HR Benefits Administration modules. - Create design and configuration documents from approved requirement as well as tools such as CaliberRM. - Host plans review meetings with project team members, including: business partners, solution architect, project development lead and project manager. - Attend review sessions in order to understand workflow requirements and potential issues, risks and/or conflicts. - Conduct all quality assurance activities. Provide input and recommendations to development lead, solution architect, release manager, and project manager to improve the quality and assurance of the solution being developed. - Lead efforts in clearly establishing a functional base line for as-is state and defining the to-be state with a transition roadmap that includes the key components around business process, policy framework, process re-design, people change management and working closely with other technology team members in determining technology and product configurations. Additional responsibilities include: - Gathering requirements, documenting requirements, reviewing requirements. - Oversees use case development process, including review of use-case definitions. Consultation: - Consults with regional and national customers; activities include sponsorship of requested functionality from triage and documentation through development, testing, training and deployment of approved requests; may include field visits with user groups, work with governance bodies and survey/feedback monitoring and analysis for all systems and applications releases related to project assignments. - Gathering, Analyzing and Identifying: Collects and researches specific client requirements for projects; identifies and documents functional requirements; gathers workflow data and basic system specifications. - Creation and Distribution for Review: Creates solution requirements and distributes working drafts for review and final team approval. - Creates Service Level Agreement and maintains changes to SLA documents. - Providing Recommendations: Provides recommendations around functional design and configurations. Provides input on exit criteria used for business process re-engineering, functional and process design. - Review and Approval: Reviews and approves use cases, business requirements, test cases, training materials, and support requirements. Minimum Requirements: - 7+ years' experience with analysis, design and configuration in Oracle/PeopleSoft HCM applications. Five of those years in Benefits Administration; - Understand a wide range HR processes and business expertise including knowledge of HR/Benefits issues, workflows, applications, policies, and standards; - BA or BS in business or related field; - Proven ability to access and analyze customer requests; - Critical-thinking and analysis skills; Advanced level communications and organizational skills. Additional Experience Desired - Advanced level software knowledge in software tools such as Captivate, Excel, Access, etc.; - 4+ years leading support teams and enhancement implementations; - Proven history of exceptional customer service.
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