Import/Export Specialist Responsibilities:  Handle full set import/export documents, L/C, shipping documents and customs declaration independently.  Issue Purchase Order, Sales Order, Invoice, Packaging details, Item registration.  Contact and coordinate with external (customers, vendors, 3PL warehouse, freight forwarder) and internal parties, and negotiate if necessary.  Update and monitor delivery, adjust if necessary, and keep tracking.  Handle customer enquiries, complaints, orders follow-up and coordination.  Prepare summary reports & perform general clerical duties.  Maintain filling system to ensure easy retrieval of information.  Check bills from vendors, sales expense sheet & enter them in the system.  Customer/ Vendor registration. Other Responsibilities:  Miscellaneous duties to maintain office like ordering office supply or office equipment troubleshooting is required. Requirements:  Full knowledge in handling full set of I/E, L/C and customs declaration.  1 to 2 years or more experience in handling order and shipping arrangement, or international shipments.  Pro-active, responsible, strong problem solving skill, open-mind, independent and able to work well under pressure. (externally to customer/vendor, also internally to sales people)  Hands-on, detail-oriented and systematic, be able to coordinate well with various parties.  Fluent in English. Capability of speaking Japanese is preferable. Benefit:  Hourly rate staff and maybe change to permanent in the future if performance is satisfactory