GENERAL SUMMARY Responsible for the coordination of all sales order efforts between manufacturing, sales operations, global revenue operations and channel partner management. Also responsible for processing and tracking all sales orders coming into the plant to ensure they ship on time. DUTIES AND RESPONSIBILITIES • Knowledgeable in processing sales orders (revenue, internal by model, BTS and bogies) through production to meet internal and external customer demand. • Provides guidance/direction to production cells regarding sales order priority, engineering change orders (ECOs), technical change orders (TCOs), product ship authorization (PSAs) and quality issues. • May interface with Sales Operations to manage expedited orders (Corp Hot). • Processing non-standard shipment of product (Day 32 and blue sheet). • Utilizes ACE to generate configuration sheets and test files for incoming sales orders. • May utilize Brio to manage bookings, backlog (descending dollar report), shipments and end of quarter metrics reporting. • Applies extensive knowledge and skills to complete specialized tasks. Comprehensive understanding of general and technical aspects of the job. • Projects include complex problem resolution applying policies, procedures and practical application of the general and specific technical aspects of the job. • Work is completed with minimal supervision. • May develop and write policies and procedures as needed. • Verifies daily production schedules are being met. SKILLS • Customer focused. • Understanding of business environment. • Ability to multi-task. • Communication skills. • Analytical ability. • Strong computer skills. • Sense of urgency. Education Required: Associate (Non-Technical) Experience Required: 3+ Years