Part Time Virtual Customer Support Person Needed on (EST) - Admin Assistant
Small established software firm based on the East Coast of US. has an event planning solution currently in the marketplace. Skills Needed Excellent phone/communication skills Patience with clients, user issues are usually simple to solve. Ability to quickly understand and become proficient with software solution. Well Organized good follow up Job Description: Looking an individual to handle calls on a part time basis, afternoons flexible schedule but roughly 3-5 days week 1-4 or 5 pm EST. Calls would be forwarded to individual who would need computer and high speed internet access. Some outgoing calls may be needed as follow up. (Skype) Very low call volume to handle, but clients sometimes need help on how to use the application, or are experiencing an issue. Individuals will need to learn the software (easy) and guide users through any issues, notify technical team, on any software related issues, or escalate to owner if needed If all goes well role could grow into giving online demo's of solution, or customer outreach surveys etc. Desired Skills: Admin Assistant Keywords: Virtual Assistant, Assistant, Admin
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