Job Description: A large federal government healthcare agency in Baltimore, Maryland is seeking several full-time analysts to provide operational support activities for existing programs; the Physician Quality Reporting System and the eRx program. These positions are for a long-term, temporary contract. Responsibilities (Duties include, but may not be limited to): -         Review hardship/ informal review requests for validity and completeness; request additional information, -         Make recommendations for approval or denial of hardship/ informal review -         Track hardship requests/ informal review and supplemental information -         Provide reports on hardship/ informal review status -         Send final decision notifications to requestors Requirements: -         Positions require a Bachelor’s Degree -         3-5 year experience in customer service setting -         Experience working independently -         Working knowledge of Microsoft Office -         Work and produce within strict deadlines Perks: Paid federal holidays, two weeks paid vacation after one full year of continuous service, access to healthcare and 401K plan.   Skills/Qualifications/Keywords: Analysis, Reporting, Compliance, Data-entry, customer service, record management, documentation. Please email resumes to: amazzara@naipersonnel.com